Software Support

1. I. Installing and updating your OS
   

2. II. Cleaning up your system to help with performance
   

3. III. Installing applications
   

4. IV. File management advice
   

5. V. Transfer files from old systems
   
   

Hardware Advice & Upgrades

1. I. Help with choosing a new computer/iPad/iPod/Apple TV
   

2. II. Upgrade your HD to SSD
   

3. III. Explain the differences between different models
   

4. IV. Advise whether it’s better to upgrade or try and get more out of your current system
   

Troubleshooting

1. I. Diagnose internet & email problems
   

2. II. Diagnose file problems
   

3. III. Fix syncing issues with your mobile devices